At Teemint, every product is made to order just for you. Due to the custom nature of our services, we have specific guidelines for refunds and replacements. Your satisfaction matters, and we’re here to help if there’s an issue with your order.
Since all items are printed on demand, we do not offer refunds or exchanges for:
Wrong size ordered
Change of mind after placing the order
Mistakes in submitted designs or text
Please double-check your selections and customizations before checkout.
If your item arrives damaged, misprinted, or incorrect, we’ll gladly offer a replacement or refund. To qualify:
Contact us within 7 days of receiving the item
Provide a clear description and photos of the issue
Include your order number and contact details
Once verified, we will process a free replacement or issue a refund.
We do not require customers to return defective items. If a return is needed for any reason, we will provide clear instructions. Unauthorized returns may not be accepted or refunded.
We are not responsible for delays or losses caused by incorrect shipping information provided by the customer. Please ensure your address is accurate at checkout.
To request a refund or replacement, please contact our support team:
Email: support@teemint.com
Phone: +1 (217) 559 6169
We will respond promptly and resolve the issue as fairly and quickly as possible.